TL;DR: Don't be an asshole. Don't use our service for illegal shit. Pay your bill. We'll protect your privacy. Either of us can end this agreement at any time.
1. What This Is
This is an agreement between you (the user) and NextMail.app (that's us). By using our service, you're agreeing to these terms. If you don't agree, don't use the service.
2. The Service We Provide
We provide a secure, encrypted email service hosted in Switzerland. Features include:
- Email sending and receiving
- End-to-end encryption
- Contacts management
- Custom domain support
We strive for 99.9% uptime, but shit happens. We'll do our best to keep everything running smoothly and notify you about any planned maintenance.
3. Payment Terms
- We offer monthly and annual billing.
- If you don't pay, your account will be suspended after 14 days and deleted after 60 days.
- All prices are in Euros (€) and include applicable VAT for EU customers.
- We don't offer refunds except in exceptional circumstances at our discretion.
- We may change prices with 30 days' notice. Changes won't affect your current billing cycle.
4. Your Account
- You're responsible for keeping your password secure.
- One account is for one person only. Don't share accounts.
- You must be at least 16 years old to use our service.
- You're responsible for everything that happens under your account.
5. Acceptable Use
You Can:
- Use the service for personal and business email
- Send encrypted messages to anyone
- Use your own domain name
- Access your email from any device
- Store your personal data
You Can't:
- Send spam or unsolicited bulk email
- Host or distribute illegal content
- Harass people or send threats
- Try to hack or break into our systems
- Use the service for phishing or scams
- Exceed your storage limits excessively
- Resell the service without our permission
If you do any of this prohibited shit, we'll terminate your account without a refund.
6. Content Ownership
You own your emails and data. We don't claim any ownership rights to the content you upload or send through our service.
However, to provide the service, you grant us a limited license to store, copy, and display your content solely for the purpose of providing the service to you.
7. Privacy and Data Protection
Privacy is our whole fucking point. See our Privacy Policy for details, but in short:
- We encrypt your data
- We don't read your emails
- We don't sell your information
- We comply with Swiss data protection laws
- We'll notify you of data breaches
8. Service Limitations
We have some technical limits to prevent abuse:
- Maximum email size: 20MB
- Maximum recipients per message: 100
- Maximum messages per day: 500 (personal accounts) or 10,000 (business accounts)
- Storage limits based on your plan
9. Termination
Either of us can end this agreement at any time:
- You can cancel your account through your settings
- We can terminate your account if you violate these terms
- When terminated, you have 30 days to export your data before it's deleted
10. Changes to Terms
We may change these terms. If we do, we'll let you know at least 30 days in advance via email. Your continued use after changes take effect means you accept the new terms.
11. Liability Limitations
We provide this service "as is" without warranties. We're not liable for any indirect damages or lost profits. Our total liability is limited to the amount you paid us in the last 12 months.
That said, we're not assholes. If something goes wrong, contact us and we'll try to make it right.
12. Dispute Resolution
If we have a disagreement, let's try to resolve it directly first. If that doesn't work, disputes will be resolved under Swiss law in the courts of Zürich, Switzerland.
13. Contact Information
Questions about these terms? Email legal@nextmail.app