Ways to Reach Us
The most secure way to contact us. All support emails are encrypted.
- General questions: hello@nextmail.app
- Support: support@nextmail.app
- Security: security@nextmail.app
- Privacy concerns: privacy@nextmail.app
- Business inquiries: business@nextmail.app
Contact Form
If you prefer, use this form instead. Messages are encrypted before being stored.
Response Times
We're a small team, but we're committed to responsive support:
- General questions: 1-2 business days
- Support tickets: 24 hours for paid accounts
- Security concerns: We treat these as urgent (usually < 4 hours)
- Business inquiries: 2-3 business days
If your issue is time-sensitive, please indicate that in your message.
Are you a journalist?
If you're working on a story about email privacy, encryption, or data protection, we're happy to help. Contact our press team at press@nextmail.app.